Can I pay online for Sage Books if I have a tax exemption?

Modified on Thu, 09 May 2024 at 04:18 PM



To qualify for a tax exemption, a valid tax exemption certificate must be on file in your account. 

Can I pay online for Sage Books if I have a tax exemption?

Your first online order will be taxed as we are unable to process tax exemption certificates during purchase. If you are tax-exempt, please submit a ticket to Customer Services, including a copy of your tax exempt certificate. We will facilitate a refund of the charged tax if needed. When validated, your tax exemption certificate will be added to your account. Future online orders may display taxes at checkout, but tax charges will not be billed to your account.    

For more information, please see Can I create a tax-exempt account?


Contact Information

For queries relating to Central, North or South America, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively you can email or call us on 800-818-7243 and press 1 for Customer Service, Monday to Friday 6:00 am to 5:00 p.m. (PST)


For queries relating to Europe, Africa, Asia, and the Middle East, please contact our Customer Services Team or call Books Customer Services on +44 (0)20 7324 8703 Monday to Friday between 9.00am to 5.00pm GMT.


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