Overview
To qualify for a tax exemption, a valid tax exemption certificate must be on file in your account.
Can I pay online for Sage Books if I have a tax exemption?
Your first online order will be taxed as we are unable to process tax exemption certificates during purchase. If you are tax-exempt, please submit a ticket to Customer Services, including a copy of your tax exempt certificate. We will facilitate a refund of the charged tax if needed. When validated, your tax exemption certificate will be added to your account. Future online orders may display taxes at checkout, but tax charges will not be billed to your account.
For more information, please see Can I create a tax-exempt account?
Contact Information
If you would like further assistance, please use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location:
For Africa, Asia, Europe, or the Middle East, please call +44 (0)20 7324 8703, Monday to Friday from 9am to 5pm GMT.
For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT
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