How can I track my Sage Books order?

Modified on Tue, 18 Jun 2024 at 08:11 PM

Overview


Order tracking varies by location. Once your order is processed, you will receive an email notification containing your order number, the titles, ISBN list, and dispatch information. 


SELECT YOUR LOCATION

United Kingdom

Orders shipped to a UK address are estimated to arrive within 3-5 business days after dispatch. Delivery is made via Royal Mail 2nd class post at no additional cost. While this delivery method cannot be tracked, if your order does not arrive within the estimated time frame, please reach out to our Customer Services team using the contact details below. 


Europe, Africa, Asia, and the Middle East

Orders are dispatched through Royal Mail post. Regrettably, tracking is not available for Royal Mail Europe and Royal Mail International services. For estimated delivery times, refer to Sage Books Delivery Methods, Times and Costs. If your order does not arrive within the estimated time frame, please reach out to our Customer Services team using the contact details below.


North, Central and South America

Books are shipped via Standard UPS Ground from our US warehouse in Thousand Oaks, California. Please allow 5-10 business days from the order date for delivery. Tracking details will be emailed to the address provided with your order at the time of shipment. If your order does not arrive within the estimated time frame, please reach out to our Customer Services team using the contact details below. 



Contact Information

For UK, Africa, Asia, Europe, or the Middle East, please contact our Customer Services Team by completing our Contact Us Form, email orders@sagepub.co.uk or call Books Customer Services on +44 (0)20 7324 8703 Monday to Friday between 9am to 5pm GMT.
 

For North, Central or South America, please contact our Customer Services Team by completing our Contact Us Form, email info@sagepub.com or call Customer Services on 800-818-7243 and press 1 Monday to Friday between 7am to 5pm PST. 




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