How do I claim reimbursement from my institution?

Modified on Wed, 12 Jun 2024 at 09:36 AM


UK, Africa, Asia, Europe, and the Middle East 

If you have made a purchase through our website and need to claim reimbursement from your institution, we can provide assistance. We understand that purchases made through our website are often used in active teaching and we are happy to provide you with any additional information you may need to claim reimbursement. Please use the contact information below and our Customer Services will assist.

We strongly advise you contact our Customer Services team before placing an order. This is because if you are purchasing with a requirement to claim the payment amount back from your institution, ordering online is not always recommended.

Contact Information

If you have any questions or require further assistance, please contact our Customer Services Team using our Contact Us Form or call Books Customer Services on +44 (0)20 7324 8703 Monday to Friday between 9.00am to 5.00pm GMT.

North, Central and South America

If you wish to claim reimbursement from your institution, please contact your institution directly to determine how to proceed. If you require a copy of your paid invoice, please check your email as you may have already received a copy. If you are unable to locate a copy of your invoice, please use the Contact Us Form to request a copy.


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