Why is my Instructor's account locked?

Modified on Thu, 11 Jul at 2:31 PM

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Your Sage Publishing account will be locked if you have multiple failed log-in attempts. This is a security precaution to prevent possible malicious activity.

If your account is locked, you will need to reset your password to log in again. To request a new password, please use the forgotten password feature to reset your password.

If you did not authorize this password request, don’t worry as your account is safe and your data has not been compromised. Your account will remain locked until you reset your password.

If you have tried to reset your password multiple times and you are unable to, please contact Customer Services for assistance. 

Contact Information

For Africa, Asia, Europe, the Middle East and Oceania, please email [email protected]

 

For North, Central and South America, please email [email protected]

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